Receptionist

RECEPTIONIST

POSITION SUMMARY

The Receptionist is a key support role within the organization and serves as the first point of contact for all visitors and incoming communications. This position creates a positive and professional first impression while supporting daily administrative operations, managing front desk activities, maintaining accurate records, and providing cross-functional support.

LOCATION

• Onsite

COMPENSATION

• This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.

RESPONSIBILITIES

• Serve as the face and voice of the company by greeting visitors, clients, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls while maintaining a high level of customer service.
• Manage phone system schedules, including after-hours routing and holiday coverage.
• Communicate effectively between customers, Inside Sales, and internal departments to ensure requests are routed and resolved efficiently.
• Maintain and update CRM database, including entering new customer information and ensuring data accuracy.
• Coordinate incoming and outgoing mail, shipments, and deliveries.
• Order and maintain office and breakroom supplies to ensure all common areas are stocked and organized.
• Maintain the presentation of common areas, including conference rooms, breakrooms, and lobby, ensuring a clean and professional environment.
• Support facility upkeep by monitoring cleanliness and coordinating needs as appropriate.
• Track, organize, and maintain inventory control of vehicle license plates, ensuring accurate documentation and audit readiness.
• Assist with planning and execution of company events, including setup, coordination, and post-event cleanup.
• Coordinate and manage ordering of meals for large events and internal onsite meetings.
• Assist with administrative and operational projects, including audits, reporting, document preparation, and data entry.
• Provide support to HR and leadership teams with onboarding tasks, event coordination, and internal communications.
• Maintain confidentiality when handling sensitive company and employee information.
• Monitor inventory levels and identify cost-saving opportunities while maintaining service levels.
• Coordinate relationships with office vendors, including office supplies, catering, shipping, and facility services.
• Consistently creating a positive and professional first impression.
• Maintaining accurate and audit-ready records with minimal errors.
• Ensuring seamless communication across departments.
• Keeping all front office and common areas organized and presentable.
• Supporting company events and meetings with strong execution and attention to detail.
• Proactively contributing to overall office efficiency and team success.

REQUIREMENTS

MUST HAVE

• High school diploma or equivalent required
• 0-2 years of experience in an administrative or customer-facing role
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint).
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills with strong attention to detail.
• Exceptional customer service mindset with the ability to create a welcoming and professional environment.
• Ability to work both independently and collaboratively in a team environment.
• Self-motivated with a proactive approach to problem-solving.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong reliability, punctuality, and accountability.

NICE TO HAVE

• Associate or bachelor's degree preferred or equivalent work experience
• Experience working with CRM systems or internal databases.
• Familiarity with office equipment such as multi-line phone systems, printers, and shipping tools.