This Privacy Policy explains how Premier Truck Rental, LLC ("PTR," "Company," "We," "Us," or "Our") collects, uses, discloses, sells, shares, stores, and otherwise processes Personal Information when You use Our Services.
This Privacy Policy covers PTR and, except when otherwise specifically stated in connection with a particular activity, applies to information collected by PTR about You, including information provided or collected through www.rentptr.com, other websites, mobile applications, devices, platforms, phone, email, chat, text message communications, PTR pages or ads on social media networks, or other online or offline services that display, link to, or reference this Privacy Policy (collectively, the "Service" or "Services").
Residents of some U.S. states may have certain rights with respect to the collection, processing, sale, sharing, and disclosure of their Personal Information. For more information, please see Our U.S. State Supplemental Privacy Notice below.
Please read this Privacy Policy before using Our Services or submitting Personal Information to Us.
Words with initial capital letters have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in singular or plural.
We collect Personal Information that You provide to Us, Personal Information We collect automatically when You use Our Services, and Personal Information We receive from Service Providers, business partners, advertising networks, analytics providers, sales intelligence providers, marketing technology providers, social media platforms, and other Third Parties.
Depending on how You interact with Us, We may collect the following categories of Personal Information:
If You interact with Us through social media platforms, third-party websites, advertising platforms, or other third-party services, We may receive information from those platforms consistent with Your settings on the platform and the platform’s privacy practices. If We make account creation, single sign-on, or social login functionality available, We may collect information associated with the relevant third-party account, such as Your name, email address, profile information, or other information You authorize the platform to share with Us.
We use Cookies, pixels, scripts, web beacons, tags, local storage, software development kits, and similar tracking technologies to operate Our Services, remember preferences, understand how users interact with Our Services, improve Our Services, measure advertising and marketing performance, identify usage trends, conduct business-to-business sales and marketing activities, and deliver or measure advertising.
We may use the following categories of third-party technologies and providers. The providers and tools We use may change over time. Where required by law, certain non-essential Cookies and tracking technologies are subject to Your consent or opt-out choices through Our cookie consent banner, privacy controls icon, or other available settings.
We may use Personal Information for operational, business, commercial, legal, and compliance purposes, including:
We may disclose Personal Information in the following situations:
Some disclosures may be considered a Sale, Sharing, targeted advertising, or profiling under applicable law. Please see the U.S. State Supplemental Privacy Notice below for additional information and available rights.
If You provide Us with Your mobile phone number and opt in to receive text messages, We may use Your information to communicate with You via SMS or text messages for business-related purposes, including fleet rental and sales inquiries, pricing and availability updates, quotes and contract coordination, delivery or pickup updates, maintenance or service notifications, account-related updates, and other communications related to Your relationship with PTR.
By opting in to receive SMS messages, You consent to receive recurring text messages from Us. Message frequency may vary based on Your interactions with Our sales, service, or account teams. Message and data rates may apply depending on Your mobile carrier. Messages may be sent using automated or manual messaging systems. Consent to receive SMS messages is not a condition of any purchase or rental.
You may opt out of receiving SMS messages at any time by replying STOP to any message. After You send STOP, You will receive a confirmation message and will no longer receive SMS messages from Us unless You opt in again. For assistance, You may reply HELP or contact Us using the information provided below.
We use mobile phone numbers solely for communications related to Our services. We do not sell or share mobile phone numbers with third parties for their independent marketing purposes.
We retain Personal Information and Usage Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide Our Services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and satisfy legitimate and lawful business purposes. Retention periods may vary based on the type of information, purpose of processing, relationship with You, legal requirements, and operational needs.
Your information may be processed at the Company’s operating offices and in other places where the parties involved in processing are located. This means that information may be transferred to, stored, or processed in locations outside Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.
The security of Personal Information and Usage Data is important to Us. We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee absolute security. Any information You choose to disclose to Us is provided at Your own risk.
Our Service may contain links to other websites and embedded content from other websites or services. We are not responsible for the privacy practices, content, or data collection practices of those third parties. You should review the privacy policies of third-party websites and services before providing Personal Information or interacting with them.
Our Services are not intended for children under age 13 and are not designed to attract children under age 13. We do not knowingly collect Personal Information from children under age 13. If You are a parent or guardian and believe We have information regarding Your child in error, please contact Us at privacy@rentptr.com, so that We can make reasonable efforts to promptly remove Personal Information relating to the child from Our systems.
We may update this Privacy Policy from time to time. When We do so, We will post the updated Privacy Policy on this page and update the "Last updated" date above. Changes are effective when posted unless otherwise stated.
If You have any questions about this Privacy Policy, You can contact Us at privacy@rentptr.com
This U.S. State Supplemental Privacy Notice supplements the information in Our Privacy Policy and applies to residents of states with comprehensive consumer privacy laws to the extent those laws apply to PTR, including California residents under the CCPA. This Supplemental Notice does not apply to individuals with whom We interact in an employment-related context, which may be addressed in a separate applicant or employee privacy notice.
The following table describes categories of Personal Information We may collect, disclose for business purposes, and Sell or Share, depending on Your interactions with Us and Our data practices during the relevant lookback period. The examples are illustrative and do not mean that We collect every listed data element about every individual.
Examples:
Name, email address, phone number, postal address, business contact details, IP address, cookie IDs, device IDs, online identifiers.
Sources:
You; Your device or browser; Service Providers; advertising, analytics, marketing technology, CRM, and sales intelligence providers; business partners; social media platforms.
Business / Commercial Purposes:
Provide Services; communicate; marketing; analytics; advertising; sales intelligence; security; legal compliance.
Categories of Recipients / Third Parties:
Affiliates; Service Providers; advertising networks; analytics providers; CRM and marketing automation providers; sales intelligence providers; business partners; government or judicial authorities; successors-in-interest.
We obtain Personal Information from the following categories of sources:
We may collect, use, disclose, Sell, or Share Personal Information for the purposes described in the "Use of Your Personal Information" and "Sharing and Disclosure of Personal Information" sections above, including providing and maintaining Our Services, performing contracts, communicating with You, delivering targeted advertising, conducting analytics, supporting business-to-business sales and marketing intelligence, visitor identification, company identification, lead generation, sales outreach, security, legal compliance, and business transfers.
We disclose Personal Information to Service Providers and other recipients as described above. We may also Sell or Share certain categories of Personal Information, including Identifiers, Internet or other electronic network activity information, Commercial information, Business contact and professional information, Geolocation data, and Inferences, to or with categories of Third Parties such as advertising networks, analytics providers, marketing technology providers, sales intelligence providers, social networks, and business partners for purposes including advertising, marketing, analytics, campaign measurement, website improvement, visitor identification, company identification, lead generation, and business-to-business outreach.
We do not knowingly Sell or Share Personal Information of minors under the age of 16.
We do not Sell or Share mobile phone numbers collected for SMS communications with third parties for their independent marketing purposes.
We retain each category of Personal Information for the time needed to fulfill Our legitimate and lawful business purposes, comply with applicable legal obligations, resolve disputes, enforce agreements, and satisfy retention requirements. Retention periods vary depending on the nature of the information and the purpose for which it is processed.
We recognize opt-out preference signals that We are required to recognize under applicable law. Where required by the CCPA, We treat such opt-out preference signals as valid requests to opt out of Sale and Sharing for the browser or device through which the signal is sent and any Consumer profile We have associated with that browser or device, including pseudonymous profiles. If We know the identity of the Consumer from the opt-out preference signal, We will also treat the signal as a valid request to opt out of Sale and Sharing for that Consumer, as required by law.
Depending on Your state of residence and subject to applicable law, You may have the following rights regarding Personal Information:
To exercise Your privacy rights, You may contact Us at privacy@rentptr.com or call Us toll free at (844) 245-3338. You may also exercise rights to opt out of Sale or Sharing of Personal Information and manage Your cookie preferences through the privacy controls icon or cookie preference center on Our website, where available.
Authorized Agent: You may designate an authorized agent to make a request on Your behalf where permitted by applicable law. We may require proof that the agent is authorized to act on Your behalf and may also require You to verify Your identity directly with Us.
Verifying Requests: To help protect Your privacy and maintain security, We will take steps to verify Your identity before complying with requests to know, access, delete, or correct Personal Information. We will use information provided in Your request only for the purpose of verifying Your identity or authority to make the request, except as otherwise permitted by law.
California Civil Code Section 1798.83 permits California residents with an established business relationship with Us to request information once a year about sharing certain Personal Information with Third Parties for those Third Parties’ direct marketing purposes. To make such a request, contact Us at privacy@rentptr.com.
California Business and Professions Code Section 22581 allows California residents under age 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted. To request removal, contact Us at privacy@rentptr.com and include the email address associated with Your account. Your request does not guarantee complete or comprehensive removal, and the law may not permit or require removal in certain circumstances.
We do not provide financial incentives to California Consumers who allow Us to collect, retain, Sell, or Share Personal Information. We will describe such programs to You if and when We offer them.
If You have questions about Our use of Personal Information or this Supplemental Notice, You may contact Us by:
We may update this Supplemental Notice from time to time. When We do so, We will post the updated version on Our website. This Supplemental Notice was last updated on 06/09/2026.