Chang & Adoption Lead

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!

Company Overview

At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site.

POSITION SUMMARY

The Change & Adoption Lead is responsible for driving successful adoption of enterprise initiatives by preparing, equipping, and supporting employees through organizational change. This role partners closely with IT, PMO, business leaders, and Learning & Development to ensure changes are understood, embraced, and sustained. The Change & Adoption Lead plays a critical role in maximizing return on investment (ROI) for transformation initiatives—including ERP, data, and process improvements—by increasing adoption, minimizing resistance, and accelerating time to value.

LOCATION

Onsite in Fort Wayne, IN

PTR is prioritizing candidates located in or willing to relocate to the Fort Wayne, IN market. However, exceptional remote candidates whose experience strongly aligns with the requirements of the role may be considered on a case-by-case basis.

COMPENSATION

This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.

RESPONSIBILITIES:

Change Strategy & Planning

Develop and execute comprehensive change management strategies aligned with enterprise initiatives
Conduct change impact assessments and stakeholder analysis
Define success metrics (adoption, usage, readiness, and business outcomes)
Align change plans with project timelines, PMO governance frameworks, and project delivery standards.

Stakeholder Engagement & Communication

Identify and actively manage key stakeholders across business functions
Develop and execute targeted communication plans to drive awareness and understanding
Partner with leadership to reinforce messaging and promote change sponsorship
Establish feedback loops to monitor sentiment and address resistance

Training & Enablement

Partner with Learning & Development to design role-based training strategies
Support development of training materials, job aids, and learning pathways
Coordinate and execute end-user training plans (including train-the-trainer models)
Ensure readiness for go-live and post-implementation support

Adoption & Readiness

Develop adoption frameworks to measure and track user engagement
Monitor and report on adoption metrics, readiness scores, and behavioral change
Identify risks to adoption and implement mitigation strategies
Lead business readiness activities including role mapping and process alignment

Business Integration & Change Network

Establish and enable a network of business change champions / super users
Partner with functional leaders to embed change within operational workflows
Support alignment of “as-is” and “to-be” business processes and roles

Governance & Continuous Improvement

Maintain documentation, playbooks, and repeatable change frameworks
Capture lessons learned and continuously improve change practices
Support benefits realization by linking adoption to business outcomes

REQUIREMENTS

MUST HAVE

Bachelor’s degree in business, Organizational Development, IT, or related field
5+ years of experience in change management, organizational development, or transformation programs
Experience supporting large-scale transformation initiatives (ERP, systems, or process change)
Strong stakeholder management and communication skills across all organizational levels
Experience developing and executing training and communication strategies
Experience working within a PMO or enterprise transformation environment
Familiarity with structured change management methodologies
Experience with learning platforms, communications tools, or adoption analytics
Strong analytical mindset with ability to measure and report on outcomes
Strong problem-solving skills and an aptitude for identifying solutions to complex business problems.
Excellent time-management and organizational skills, with the ability to manage multiple projects simultaneously.
A proactive mindset, with a focus on continuous improvement and value-driven project outcomes.
Ability to adapt quickly in a fast-paced, changing environment and respond to shifting priorities.

Employee Benefits

At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.

Wellness & Fitness

Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered.

Exclusive Employee Perks

Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:

PTR Swag & Uniform/Boot Allowance
On-site Micro-Markets stocked with snacks and essentials
Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
Additional partner and vendor discounts

Performance Incentives (Commissions, Bonuses & Profit Sharing)

At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.

Comprehensive Benefits — Starting Day One

✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching and long-term financial planning support
✔ Paid time off so you can recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning and development opportunities

Training, Growth & Recognition

We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.

Culture & Connection — More Than Just a Job

At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.

Connect and engage through:

✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication

Employment Classification

Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs.

Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.

Equal Opportunity Employer

Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

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